How It Works
Our Process
Premium home care and property management across the East End—so your home stays secure, maintained, and ready year-round.
Select a Program
Choose the subscription tier that fits your property’s needs — from basic house watching to full estate management.
Book a Free Visit
Schedule a free call or visit with our specialist to review your home, discuss priorities, and create a tailored plan.
Sign Up
We’ll set up your account, schedule a walkthrough, and send digital reports so you can easily monitor your home.
Property Management
We begin with a complete property assessment to understand your home, grounds, systems, seasonal use, and ongoing service requirements. This creates the foundation for a clear, organized plan tailored to your property.
What’s included:
- Review of home, grounds, and key systems
- Seasonal use and occupancy considerations
- Identification of service needs and priorities
- Notes on current vendor relationships (if any)
- Recommendations for next steps and planning
Preventive planning
A structured, full-year plan that maps out seasonal scheduling and preventive maintenance needs. This keeps your property on track and reduces surprises.
What’s included:
- Annual service calendar (season-by-season)
- Preventive maintenance planning
- Scheduling priorities based on season and property needs
- Service frequency planning and check timing
- Updates as conditions and needs change
Routine Walkthroughs & House Watching
Routine interior and exterior walkthroughs help catch issues early. We monitor key systems and track the home’s condition so small concerns don’t become expensive problems.
What’s included:
- Routine interior walkthroughs
- Routine exterior walkthroughs
- HVAC monitoring checks
- Plumbing monitoring checks
- Electrical monitoring checks
- Condition tracking and notes over time
- Clear summary after each walkthrough
Seasonal Openings & Closings
Seasonal transitions are handled with a repeatable process—preparing the home for use and securing it when unoccupied. This supports a smooth start and finish to each season.
What’s included:
- Spring opening and readiness planning
- Winter closing and seasonal monitoring
- Seasonal transition scheduling
- Readiness checks aligned to the season
- Coordination of required seasonal services
- Final confirmation and documentation
Exterior & Grounds Care
We coordinate ongoing exterior and grounds care to keep the property looking its best and functioning properly through changing weather and seasonal demands.
What’s included:
- Full landscaping service coordination
- Seasonal cleanups
- Irrigation oversight
- Snow removal coordination
- Ice management coordination
- Ongoing scheduling and service follow-through
Exterior Maintenance
Regular exterior maintenance helps preserve the property and avoid preventable damage. We schedule and oversee routine services and visual checks.
What’s included:
- Gutter cleaning coordination
- Window cleaning coordination
- Power washing (as required)
- Roof visual inspections
- Drainage visual inspections
- Notes and recommendations based on findings
Vendor Management & Oversight
We manage approved vendors by scheduling, coordinating access, and overseeing work when required—ensuring services are completed as planned and documented.
What’s included:
- Scheduling with approved vendors
- Access management and coordination
- On-site oversight when needed
- Verification of completed work
- Service documentation and follow-ups
- Escalation support if issues arise
Reporting, Communication & Emergency Response
You receive clear communication and documentation throughout. When urgent issues occur, we respond on-site, coordinate emergency services, oversee mitigation, and stay in contact until resolved.
What’s included:
- Regular condition updates
- Documentation of completed services
- Recommendations and next steps
- Single point of contact for the property
- On-site response when urgent issues arise
- Coordination of emergency services
- Mitigation oversight and resolution updates
Get Started With Hamptons Presence
Enjoy peace of mind with trusted home care and property management across the East End. Share a few details about your property, and we’ll recommend the right level of support—whether you need routine check-ins, maintenance coordination, or seasonal readiness.